• Who does Cleaning Services Of Albuquerque send to clean my home, office or work location? 

Our cleaning professionals are trained, bonded and insured. We never hire anyone before conducting a thorough background check. Our business cleaning services professionals, residential housekeepers, maids and janitors respect all customers and never eat, drink, smoke or use appliances during home or office cleaning services. Cleaning Services Of Albuquerque employees take pride in their work, receiving regularly updated training and supervision, to ensure the best quality commercial and residential cleaning services in Albuquerque Rio Rancho New Mexico.

• What should I do before the cleaning service arrives? 

For commercial cleaning, try to clear reception areas, work spaces, break rooms and kitchen areas of any unnecessary items. Please be sure there is a clear path for our workers and cleaning equipment. Advise of any special requirements upon the arrival of the cleaning crew by contacting the office.

• Do I need to be there for my home or office cleaning service?

No. Green Apple residential cleaning services are generally available Monday – Sunday, 7 a.m. to 11 p.m. or by appointment. Since most of our customers aren’t home, the vast majority trust Cleaning Services Of Albuquerque with the key to their home, garage access code, or even a security lock box. Commercial buildings are services 24/7 upon clients request and most of the time outside of the regular business hours. All house and office keys, access cards given to keep on file in our offices are individually coded and cross-referenced.

• What if something is damaged or broken during a cleaning service? 

We treat you and your home and work space with complete respect. Our staff is trained to be extra careful with bleach, and to pay extra close attention while dusting and vacuuming. If accident happens we will leave you a note and a customer representative will call you about the solution. Cleaning Services Of Albuquerque is bonded and insured to cover these expenses.

• What if we miss cleaning something? 

Cleaning Services Of Albuquerque services offer consistent, quality cleaning. Like all new relationships, however, miscommunication does occur and we may make a mistake. That’s why we offer a 48 hours service guarantee, which means if you notify us within 24 hours, our staff will come back to correct their mistake at no additional charge.

• How do I re-schedule a cleaning service?

We will work with your schedule the best we can. In order to provide a reliable service, we always contact our clients 48 hours before your scheduled cleaning. You must cancel/reschedule 48 hours prior to avoid a $49 cancellation fee, which will be added to your next cleaning service. If this is your first cancellation under the 48 hour time period, there is no cancellation fee.

• How do I get started with Cleaning Services Of Albuquerque commercial and residential cleaning services? 

Please fill out the estimate form or call us at (505) 365-4783 for your free estimate.